Updated March 4, 2022
Storytellit is committed to protecting your privacy. Therefore, we want to communicate openly and directly with each and every Storytellit customer whenever possible. We treat our customer's information as if it were our own personal information. Storytellit does not sell, share or rent our customer's personally identifiable information unless required by law. Storytellit does not send e-mail or other communications without customer permission. Storytellit does not send spam. We stand committed to being vigilant as to your continued privacy and constantly improving our service.
Storytellit asks new customers to provide their name, business name, address, phone and e-mail address. We call this "Customer Information". As a new customer, you will also be asked to provide payment information such as a credit card, which is used for monthly billing purposes only. As part of Storytellit's Partner service deployment process, your customers' personally identifiable information ("Consumer Information") is uploaded into our secure servers. This process is performed so Storytellit can provide our services to consumers on your behalf. The collection of Customer Information and Consumer Information is done solely to provide our services to you in accordance with your Customer Agreement and Terms of Use.
Storytellit collects personal information from customers within our website and hosted platform. This enables Storytellit to provide customers with better information about our services. Providing your information to Storytellit ensures that a visit to our site or hosted service is simple, convenient and productive. Storytellit does not sell, share or rent customer information in ways that differ from what is disclosed in this statement, requested by the customer or a legal requirement.
Storytellit does collect and aggregate (bring together) broad demographic information that we may use in different ways: Storytellit may sell or share with our partners and advertisers non-identifiable aggregated demographic information compiled from Customer Information and/or Consumer Information.
Storytellit may use Customer Information and/or Consumer Information to analyze trends, to administer the site, to track customer's movements around the site and to gather demographic information about our customer base as a whole. This information may also be used for the purpose of monitoring and tracking use of our hosted site in order to improve service delivery to our customers.
Storytellit always provides the ability for Customers and Consumers to opt-out of having personally identifiable information used as part of our service offering.
Customers of our service may update their personal information or their customers' personal information by logging into their account on our hosted platform site. Our dashboard is configured to synchronize Consumer Information on a regular basis with the related customer's consumer database, so any updates, changes or opt-out requests communicated directly to our customers by their consumers will be automatically uploaded into our site, keeping our site up-to-date with current and correct Consumer Information.
Storytellit takes the highest precautions to protect our customer's information. When you submit sensitive information via the corporate website or our hosted platform, your information is protected both online and offline using standard security best practices such as firewalls, encryption and intrusion detection.
Storytellit will update this policy from time to time. A "last revised" date will always be included at the top of the statement. To keep up-to-date with Storytellit's privacy policy, please check this page periodically.
If you have any questions about this privacy policy or if you feel that Storytellit is not abiding by its posted privacy policy, you can contact us by e-mailing your questions or concerns to contact@storytellit.com or mail us at PO Box 4599, Portland, ME 04112.